SRNTY Sun Ray - Ex Serenity Alma Heights

Kindly note that birth certificates need to be presented upon check-in for children accompanying guests. Egyptian couples should present a copy of marriage certificate up on check in. All guests from different countries must present their country's ID, or, this country's domicile, otherwise an additional charge may be applied at the property directly. Please note that air conditioning in the hotel rooms and areas is only available during the summer season. 1st, child under 12 years sharing a parent’s room will be on the same meal plan as the parent. Second child under 4 years sharing a parent’s room will be on the same meal plan as the parent with only one extra bed in the room. Children 12 years old & above consider as an adult & will pay full adult rate. Supplement for children under 12 years old will be calculated according to the hotel policy.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.