Sheraton Khalidiya Hotel

A very comfortable stay

Pros: Quite comfortable, good bed, good sleep. Friendly and helpful service, especially Jose at the concierge's desk. The hotel is not all new, but that does not matter.

Definitely not worthy of a Marriott name.

Pros: It’s called a Sheraton, but it’s not affiliated with Marriott. If they lost their connection to Marriott, it’s well-deserved. Staff at the front desk is slow. It was a company-paid stay, but they did not request or offer that I leave a card to pay for extras. As a result, they held my laundry until I went down to ask about it after 10 pm. Then when someone delivered it to my room, they wanted to be paid. Food is marginal, at best. Housekeeping came sometime after 8 pm and my room smells like cleanser now. Can’t change the room temperature. It was 16 degrees C in my room when I arrived. 24 hours later with the a/c system completely off, it has gone up to 19 degrees C—still too cold for me. Won’t be coming back here.

Highly recommended

Pros: Best hotel loved it , very friendly staff, amazing breakfasts, kids enjoyed the pool roof top ,gym and spa , everything everywhere was verrrry cleaan

Bad experience

Pros: Very bad service and experience the staff are the the worst but I think they have wrong rules to work, Sleeping at 7 am and I was ordering an amazon delivery the delivery arrived and they refused to recieve it even for 1-2 hours until I wake up. And no one I can talk with. Very bad experience, not professional

Average

Pros: We reached the hotel in the evening after landing in Abu Dhabi. The check in was smooth and the room was large and comfortable. While we were advised that we could use any of the two restaurants, the one on the ground floor is avoidable. There is a bar and people smoke there. They set up a table for the four of us in an adjacent room but the menu had very limited options and service was slow. The breakfast on the first floor was okay — not great. The property is around 700 Metres from the beach, so you can go for a walk or a run. But make sure you start early.

Pros: Wonderful staff and great service. Very clean and nice.