Hawthorn Suites by Wyndham Abu Dhabi City Centre

Either dont fly Etihad or make prior arrangements

Pros: Worst rooms, worst hotel, would not come here even if this was the last hotel. Our Etihad flight got cancelled, hence had to stay a night here (leaving my Mykonos hotel- around Rs 60k per night). But the only saving grace was the staff, the front desk staff was a delight and they helped us in all ways possible. But one issue with them was, they knew we were not staying here out of our will, and our luggage was at the airport, when asked for a charger, they said give us AED50, only then we can give you. Thats absurd.

Hawthorn - Room Service

Pros: Excellent service, very kind staff, special mention to room service staff, Anita, Sima, Mohammad and Mausam, who work diligently and take care of the guests room service.

Good

Pros: Very satisfied with the overall experience. The staff deserve special appreciation. Excellent hospitality and attention to detail. I had a memorable stay. Good value for money with clean rooms and professional service.

Awful place - you won’t sleep.

Pros: This hotel is a nightclub. Thumping music all night until 3am. Management pretends to turn down and doesn’t. Not one guest slept! Etihad uses this hotel when their flights have not connected. Rooms smell of smoke and ac hardly works. Go somewhere else.

So bad

Pros: Stayed 1 night - never again. My room was above a nightclub so if trying to sleep whilst experiencing a rock concert is your thing then this is the place for you.

One of worst experience

Pros: One of the worst stay in abu dhabi,i request calm silent room ,and they givre me 409 room its near to club. i pay for queen bed room .u guys give me twin bed.(1109) .then key card was not working in have to come 03 time lobby area Room service is one of worst in abu dhabi. I called more than 08 time.no one pick up.then i called front and one guy said he will inform ird team. QR code menu and physical menu totally different . Price and food Bathroom mirrors are not cleaned Never want to stay again.

Pleasant Experience

Pros: Pleasant experience with all the attention I have received, and the staff is very kind. Everything is clean. Ease to take a Taxi. Close to the Beach Nice location.

Excellent Stay in Hawthorne Suites

Pros: Location wise is very good as its overlooking the corniche and near to all shops and restaurants. All staff are bery good too. All are smiling and ready to help whenever they see you. Good management.

Ok ok

Pros: Good Hotel. Food was average as there was no Indian dishes.

Good

Pros: Sattar Nadia Tharen & Ali My experience at the hotel was exceptional in every way, but what impressed me most was the exceptional service provided by the waiters

Either dont fly Etihad or make prior arrangements

Pros: Worst rooms, worst hotel, would not come here even if this was the last hotel. Our Etihad flight got cancelled, hence had to stay a night here (leaving my Mykonos hotel- around Rs 60k per night). But the only saving grace was the staff, the front desk staff was a delight and they helped us in all ways possible. But one issue with them was, they knew we were not staying here out of our will, and our luggage was at the airport, when asked for a charger, they said give us AED50, only then we can give you. Thats absurd.

Hawthorn - Room Service

Pros: Excellent service, very kind staff, special mention to room service staff, Anita, Sima, Mohammad and Mausam, who work diligently and take care of the guests room service.