Four Points By Sheraton Riyadh Khaldia

Poor

Pros: **Extremely Disappointing Stay – Needs Major Improvement** Unfortunately, this was one of the worst hotel experiences I have had. From the moment I entered the room, it was clear that the property is in serious need of renovation, refurbishment, and better maintenance. The overall condition of the room was very disappointing. The carpets were old, torn, heavily stained, and looked extremely worn out. The furniture appeared to be decades old, with a dated appearance that made the room feel more like it belonged to the 1960s than a modern hotel. Several pieces of furniture were also visibly stained and poorly maintained. The air-conditioning switches were broken, and both the television and telephone were not working, which was particularly inconvenient. Basic room facilities should be functional, especially when guests are paying for a hotel stay. Another major issue was the strong smell of cigarettes in the room. The room felt dingy, poorly ventilated, and generally unclean and uncomfortable. The combination of stained carpets, old furniture, unpleasant odors, and broken facilities made the entire stay very unpleasant. Bathroom had a bad smell, sink was chocked. Overall, the room did not provide the level of cleanliness, comfort, maintenance, or basic functionality that I would expect from a hotel. The property appears to require significant investment in renovation and maintenance, particularly in the guest rooms. I sincerely hope the management takes this feedback seriously and carries out the necessary improvements. A hotel room should be clean, fresh, comfortable, and properly maintained, and unfortunately, this experience fell well below those basic expectations. I would not recommend this hotel in its current condition.

Cons: Everything was bad, nothing was good, only the staff at the Reception were excellent.

Poor

Pros: **Extremely Disappointing Stay – Needs Major Improvement** Unfortunately, this was one of the worst hotel experiences I have had. From the moment I entered the room, it was clear that the property is in serious need of renovation, refurbishment, and better maintenance. The overall condition of the room was very disappointing. The carpets were old, torn, heavily stained, and looked extremely worn out. The furniture appeared to be decades old, with a dated appearance that made the room feel more like it belonged to the 1960s than a modern hotel. Several pieces of furniture were also visibly stained and poorly maintained. The air-conditioning switches were broken, and both the television and telephone were not working, which was particularly inconvenient. Basic room facilities should be functional, especially when guests are paying for a hotel stay. Another major issue was the strong smell of cigarettes in the room. The room felt dingy, poorly ventilated, and generally unclean and uncomfortable. The combination of stained carpets, old furniture, unpleasant odors, and broken facilities made the entire stay very unpleasant. Bathroom had a bad smell, sink was chocked. Overall, the room did not provide the level of cleanliness, comfort, maintenance, or basic functionality that I would expect from a hotel. The property appears to require significant investment in renovation and maintenance, particularly in the guest rooms. I sincerely hope the management takes this feedback seriously and carries out the necessary improvements. A hotel room should be clean, fresh, comfortable, and properly maintained, and unfortunately, this experience fell well below those basic expectations. I would not recommend this hotel in its current condition.

Cons: Everything was bad, nothing was good, only the staff at the Reception were excellent.

اشكر موظفة الاستقبال الاستاذة مجد على اهتمامها في التعامل مع العملاء و التعامل الطيب

Pros: المكان والسعر مناسب

لا انصح به لعدم المصداقيه في التعامل

Pros: لا شيء

Cons: سيئ

لولا القرب ماسكنت

Pros: لاشي

Cons: غير نظيف

المكان ممتاز جدا جدا موظفوه رائعون جداً وكل الشكر للجميع وخاصةً الأخت رغد

Pros: قربه من أماكن التسوق والمقتنيات والأسواق القديمه موقع رائع جداً

Cons: السرير سيئ جداً جداً رطب وغير مريح لأصحاب السمنه

اشكر موظفة الاستقبال الاستاذة مجد على اهتمامها في التعامل مع العملاء و التعامل الطيب

Pros: المكان والسعر مناسب

لا انصح به لعدم المصداقيه في التعامل

Pros: لا شيء

Cons: سيئ

لولا القرب ماسكنت

Pros: لاشي

Cons: غير نظيف

المكان ممتاز جدا جدا موظفوه رائعون جداً وكل الشكر للجميع وخاصةً الأخت رغد

Pros: قربه من أماكن التسوق والمقتنيات والأسواق القديمه موقع رائع جداً

Cons: السرير سيئ جداً جداً رطب وغير مريح لأصحاب السمنه