Novotel Jeddah Tahlia

Not Recommended, Not Worth the Stay

Pros: There were several issues that, if I had known about them before booking, I would not have chosen this hotel: - Room service is available only during limited hours (about from 6:00 AM to 10:00 PM). This information was not clearly stated during the booking process or explained at check-in desk. - The refrigerator in the suite did not work, which caused all of our food to spoil, including food for our children. When we reported this, we were informed that the suite does not have a proper refrigerator, only a unit that maintains room temperature and does not cool food. However, the booking details stated that the suite includes a refrigerator. The hotel did not resolve the issue, change the room, or offer to cancel the remaining nights, despite our stay being nearly two weeks. The management’s response and communication were very poor. - The carpet in the suite was very dirty and worn. - The hotel was disorganised and the overall cleanliness was below an acceptable standard. The only positive aspect of this hotel is its location.

Great

Pros: Thank you for your good and excellent service ms marian.. I will recommended this restaurant for my friends. Until next time :)

Great experience for family

Pros: Extremely good and comfortable stay. Great breakfast selection. The staff did their best to take care of the needs of my kids and us. Mr. Hanif at breakfast buffet was extremely helpful and made sure we were entertained well. Will definitely go there again.

Perfect!☺️

Pros: The hotel and the staff are very nice. Abdulaleem was very attentive and kind in the restaurant. I recommend it to everyone!

Im alwaise come to novotel for busenes and meating room work shope they are allways welcoming. Very good resturent berak

Pros: Im alwaise come to novotel for busenes and meating room work shope they are allways welcoming. Very good resturent berak fast, lanche and diner food and service it's very excrlant thanks for all service team

Great

Pros: The place is great, whether for leisure or business. The food is also great, because it is free All in all great experience. Will definitely come back.

Novotel experience

Pros: The experience is great and the food is approximately well presented and the service are very polite i like the place the very comprehensive.

Novotel

Pros: The staffs are very accomodating and the food is good. The place and facility is Nice and clean and we had a good experience

Nice place

Pros: Good food and nice place to stay, good for meetings and event. Very hospitable and good service of mr.zaffar and mr karim

Novotel Jeddah Review

Pros: Food is good, accomodating and fast service by Zaffar and staff, Nice and wide cozy hotel, many amenities to choose from

غير موصى به، لا يستحق الإقامة

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Pros: كانت هناك عدة مشاكل، لو كنت أعرف عنها قبل الحجز، لما اخترت هذا الفندق: - خدمة الغرف متاحة فقط خلال ساعات محددة (حوالي من الساعة 6:00 صباحًا إلى الساعة 10:00 مساءً). لم يتم ذكر هذه المعلومات بوضوح أثناء عملية الحجز أو شرحها عند مكتب تسجيل الوصول. - لم يكن الثلاجة في الجناح تعمل، مما تسبب في فساد كل طعامنا، بما في ذلك طعام أطفالنا. عندما أبلغنا عن ذلك، أبلغنا أن الجناح لا يحتوي على ثلاجة مناسبة، بل وحدة تحافظ على درجة حرارة الغرفة ولا تبرد الطعام. ومع ذلك، كانت تفاصيل الحجز تشير إلى أن الجناح يتضمن ثلاجة. لم يقم الفندق بحل المشكلة، أو تغيير الغرفة، أو عرض إلغاء الليالي المتبقية، على الرغم من بقائنا لمدة تقارب الأسبوعين. كانت استجابة الإدارة والتواصل سيئين للغاية. - السجاد في الجناح كان متسخًا جدًا ومهترئًا. - كان الفندق غير منظم ونظافته العامة كانت دون المستوى المقبول. الجانب الإيجابي الوحيد لهذا الفندق هو موقعه.

عظيم

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Pros: شكرًا لخدمتك الجيدة والممتازة السيدة ماريان.. سأوصي بهذا المطعم لأصدقائي. حتى المرة القادمة :)