DoubleTree by Hilton Jeddah Al Andalus Mall

Pros: My first experience in Saudi Arabia. Friendly staff. Clean facilities. Directly connected to the mall. Great.

A business stay sweet and easy

Pros: I stayed at this hotel for 10 nights and enjoyed the location next to the Andalus mall, including several coffee shops and a big food court. I picked up some groceries from Panda and enjoyed the walking distance back to my room nice and easy. Breakfast was very good with variety of cheese and hot platters in addition to the eggs cooking corner. People and service are great, always trying to help and smiling all the time. A very special thank you note for Mostafa at the concierge and Essam at the breakfast restaurant. I would come back in a heart beat on my next visit insha Allah.

Pros: Ok

Most bad n worth trip with hilton hotels

Pros: Hotel is so bad and AC not working and bad smell coming out from the carpet and we couldn't sleep in the room and the general manger don't give a dam bout the guest his name Hamed ...and I go down 3 am to ask for help no one was there ..my advice never come to this hotel

Pleasant stay at Andalus Mall hotel

Pros: My wife and I booked a room at the Andalus Mall hotel in Jeddah from 11 to 13 January 2025. However, we were surprised when we were given a handicapped room with very low bed and very inconvenient bathroom. The problem was fixed after our complaint and we were given a wonderful room. But the room was not safe as door could be opened without a key card. The staff is very professional and welcoming. The proximity of the Andalus Mall is a plus to the hotel. Apart from our first experience with the handicapped room, it was a pleasant stay. Manel Fall

Pros: Comfortable stay

Excellent

Pros: Nice people & Good service

Pros: Will never back again

Amazing Location with great services

Pros: Amazing location with direct way to Alandalus Mall with great option for shopping and dinning or entertainment The front desk Mr. Abdulrahman was very helpful and making amazing upgrade to 2 bedroom suite which was very huge space with 2 toilets and kitchen fully equipped with coffee machine and dishwasher The hotel was quite and feel very comfortable There was dinner open buffet but we were full so we didn’t try it There is an amazing swimming pool outdoors It was the first time to stay here but we enjoyed it

In need of an upgrade to be called "Hilton"

Pros: This hotel has been recently (Dec. 2023) added to the 'Hilton Hotel-family', probably to have more Hilton hotels in Jeddah. It is an old(er) hotel that definitely needs an upgrade; the carpets in the hallways are dirty, the bathroom-furniture is outdated and old-fashioned. But the rooms are spacious and quiet. The location is not superb, allthough connected to the AlAndalus-mall and close to the more modern AlSalaam mall, located at the other side of the road. But if you want to be closer to the Corniche (coast), it's about 20-25min. away. The staff was very helpful and kind. Just accross the road is the Dr. Sulaiman Al Habib-hospital; since they are working on the exteriors of the hospital, (Uber/Bolt-)taxi-drivers may have difficulty finding the entrance of the hotel.

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Pros: تجربتي الأولى في السعودية. طاقم ودود. مرافق نظيفة. متصل مباشرة بالمركز التجاري. رائع.

إقامة عمل سهلة وممتعة

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Pros: لقد بقيت في هذا الفندق لمدة 10 ليال واستمتعت بالموقع المجاور لمركز أندلس، بما في ذلك عدة مقاهٍ ومحلات طعام كبيرة. اشتريت بعض المواد الغذائية من باندا واستمتعت بالمسافة المشي إلى غرفتي بكل سهولة. كان الإفطار جيدًا جدًا مع تشكيلة متنوعة من الجبن والأطباق الساخنة بالإضافة إلى زاوية طهي البيض. الناس والخدمة رائعين، دائمًا يحاولون المساعدة ويبتسمون طوال الوقت. شكرًا خاصًا لمصطفى في الاستقبال وعصام في مطعم الإفطار. سأعود بكل سرور في زيارتي القادمة إن شاء الله.